Charlie, a PIP support specialist, with her assistance dog helping people with PIP claims in the UK

Helping you navigate the PIP system with clarity

Honest, real support from someone who really gets it, to help you feel confident and prepared

Charlie with her dog offering support and guidance for people navigating PIP in the UK

Hello, I’m Charlie 👋🏻

I help people navigate the minefield (and let’s be honest… the shit show) that can be PIP.

I became chronically ill in my late 20s, and like so many people, I was completely unprepared for how much my life would change.

When I tried to navigate things like PIP, I realised just how confusing, overwhelming and frustrating the process really is.

So I decided to change that.

Now, I share what I’ve learned to help you feel more confident, more prepared, and less alone when going through it.

If you’re here… you’re in the right place xx

How I Can Help

Whether you’re just starting out or already in the middle of your PIP or ADP claim, I’ve created support to meet you where you’re at.

If you’re not ready (or able) to pay for support — that’s completely okay. I offer free tools and resources to help you understand the process, feel more prepared, and take that first step with confidence.

And if you do need more hands-on support, I also offer personalised services to guide you through your claim, review or mandatory reconsideration.

Whether you’re applying for PIP or ADP, the process and scoring system are based on the same 12 activities — and everything we offer applies to both.

You don’t have to figure this out on your own.

PIP guide book by Charlie’s Journey showing step-by-step help for UK PIP claims

How Not To F**k Up PIP

This isn’t just a book… it’s everything I wish I had when I first started navigating PIP.

No confusing jargon. No guessing what they actually mean. No feeling like you’re going to mess it up.

Just clear, honest, step-by-step guidance to help you understand the process, know what to say, and feel more confident with your claim.

Out Now!

Real People. Real testimonials.

  • “I WON!”

    I got enhanced for both which will change my life.

    After following your advice and really understanding how to approach everything, I finally feel like I’ve been heard.

    Thank you so much — this has honestly changed everything.

  • “I wouldn’t have been successful without your videos”

    I have watched and absorbed so many of your videos and I truly don’t think I would have managed this process without them.

    Everything finally made sense and I felt so much more prepared.

    Thank you for all the time and effort you put into helping people like me.

  • “I was so scared to apply… now I’ve been awarded”

    I was completely overwhelmed and honestly didn’t think I’d be able to go through with it.

    But after finding your content, I felt more confident and actually understood what I needed to do.

    I’ve now been awarded and I can’t thank you enough.

Feeling overwhelmed?

This process can feel confusing, frustrating, and honestly… exhausting.

If you’re feeling lost or unsure what to do next — that’s completely normal.

But you don’t have to figure this out on your own.

Take that first step when you’re ready — We are here to help.