FREE 15-MINUTE CONSULTANCY CALL

Not sure whether Charlie’s Journey is the right support for you?

Our free 15-minute suitability call gives you the chance to have a quick, no-pressure chat with Charlie or Topaz before deciding whether you need one of our consultancy services.

There’s no expectation to book afterwards. It’s simply a chance for us to understand where you are, and for you to find out whether we’re the right people to help.

Is Consultancy Right for You?

Sometimes you know you need help, but you don’t know what help you actually need.

During your free 15-minute video call, Charlie or Topaz will ask you some straightforward questions about:

  • What’s happening for you at the moment

  • What you’ve already tried

  • Where you are in the process

  • What you’re currently struggling with

  • What difference getting the right support could make for you

You don’t need to work out which service you need before the call — that’s part of the reason it’s here.

At the end, we’ll be straight with you. If we don’t think you need our consultancy services, we’ll tell you. If we think we can help, we’ll explain which service may be appropriate, what that support involves and what it costs.

No Pressure To Book.

We know the people coming to Charlie’s Journey may already be dealing with chronic illness, disability, stress and a bloody mountain of paperwork.

Charlie and Topaz both live with chronic illness themselves, so they understand how overwhelming it can all become.

There’s no pressure to book or pay for anything during the call. Have the chat, get the information you need and go away and think about whether it’s right for you.

Please remember, this is a short suitability call, not an advice or consultancy appointment. We won’t be able to provide individual advice about your claim or circumstances during the call.


Please note: Our consultancy services vary depending on where you are in the process and the level of support you need, with prices currently ranging from £600–£750

Still Have Questions?

Choosing the right service can sometimes feel overwhelming, especially if you’re new to the process.

Before getting in touch, we recommend taking a look at our Frequently Asked Questions, where we’ve answered many of the questions we’re asked most often.

If you can’t find the answer you’re looking for, please contact us and a member of the Charlie’s Journey team will be happy to help you choose the most appropriate service before you book.

Visit Our FAQs →